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GAZAL GUPTA

I realised soon enough that the ideas running in my head all day long, were not possible to bring to life while working for someone else. Having started with designing wedding trousseau and gift packaging for gifting from my home’s basement, it allowed me to look at all the bridal finery up close and interact with wedding houses, which over the period of time drew me into the beautiful world of Indian ethnic wear.

FAQs

How many days does it take to ship a product?

We are 'Made To Order', and hence time to dispatch may vary from product to product. Normally, we would require 6-8 weeks. You may reach us at email, gazalguptacouture@gmail.com  or Whatsapp us at +917303102204 or store no.- +919811079263 , so that we can assist you with the appropriate details for the product. 

Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item.

Do you ship items globally?

Yes, we ship worldwide

What are the Shipping Charges?

  • Free Shipping Within Delhi
  • International Shipping Charges Rs. 4000 - 8000 as per your country. 

Do I have to pay the Custom Duty Charges?

Yes, Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations'.

Can I order for COD (Cash On Delivery)?

Yes, COD at the moment is not available 

Is COD available for International Order?

We really apologize at the moment we do not have COD Option for International Customers. For you need any assistance, you may reach us at WhatsApp number, 

Is there an Express Delivery (Shipping Within 24-48 hrs)?

Yes, we do have Express Delivery. Kindly reach out to us at +917303102204 or store no.- +919811079263 ], to check for product availability.

Do you offer Customization?

Yes, customization is possible in terms of colors, adding sleeves and other minor customization. For additional customization, you can contact us at 9911324411 or store no.- 9810524411 or email at [Add the professional mail ID after it is activated]. 

How do I get my outfit altered?

We generally keep a 4" margin in all our custom made outfits. Usually, the measurements are accurate and the alteration is quite minimal. However, if anything comes up we would be happy to assist you

Is there a Return/Exchange or Refund for a Product?

We have NO RETURN/NO EXCHANGE policy. It is advised to check for your size requirements before you make a purchase order.